Cohere
Screenshots
About Cohere
Cohere is an innovative AI tool that enables seamless communication between customers and sales/support reps through in-page video and audio calls, as well as scheduling functionality. With Cohere, reps can view and control the customer's browser tab, making it easier to guide them through filling out forms. This customer-support tool is designed to enhance the overall customer experience and streamline the support process.
Key Features
- In-page video and audio calls for real-time communication
- Scheduling functionality for convenient appointment booking
- Browser tab control for efficient form filling assistance
Main Use Case
- A customer is having trouble filling out a form on a company's website. With Cohere, they can easily connect with a support rep who can guide them through the process and even take control of their browser tab to assist with form filling.
- A sales rep needs to schedule a follow-up call with a potential customer. With Cohere's scheduling functionality, they can easily book a time that works for both parties without the need for back-and-forth emails or phone calls.
- A customer has a complex issue that requires more than just a simple phone call. With Cohere's in-page video and audio calls, they can connect with a support rep who can visually
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